Tracking Learner Progress and Completion

Created by Andrew Kemp, Modified on Thu, 28 May at 4:06 PM by Andrew Kemp

This guide explains how administrators and managers can monitor learner progress, view completion rates, and access reports.

TIP — Administrator and Manager roles have access to learner progress reports. Learners can view their own progress from their dashboard.

1. Access the Reports Section

From the main navigation menu, go to Reports or Analytics. This section provides an overview of learner activity, course completions, and assessment results.

Screenshot placeholder: Reports navigation menu

2. View Learner Progress by Course

Select a course from the report filters to see all enrolled learners and their progress status. Progress is typically displayed as a percentage or status (Not Started, In Progress, Completed).

Screenshot placeholder: Course progress report table

3. Filter by Learner or Team

Use the filter options to narrow results by individual learner, team, department, or date range. This helps you identify who may need support or follow-up.

Screenshot placeholder: Filter options panel

4. View Assessment and Quiz Results

Click on a learner’s name to drill down into their individual course activity, including quiz scores, time spent, and number of attempts.

Screenshot placeholder: Individual learner report view

5. Export Reports

Use the Export button to download reports as a CSV or PDF file for offline review, compliance records, or sharing with stakeholders.

Screenshot placeholder: Export button and format options

6. Set Up Automated Reports (if available)

Some plans allow you to schedule automated report delivery to your email. Go to Report Settings and configure the frequency (daily, weekly, or monthly) and recipients.

Screenshot placeholder: Automated report scheduling settings

Understanding Completion Status

Not Started — The learner has been enrolled but has not opened the course.
In Progress — The learner has started but not yet met the completion criteria.
Completed — The learner has met all completion requirements, including any required pass marks.
Failed — The learner attempted the assessment but did not meet the minimum pass score.