What is the Platform and How Does It Work?

Created by Andrew Kemp, Modified on Thu, 28 May at 5:13 PM by Andrew Kemp

This platform is an online learning management system (LMS) designed to help individuals, teams, and organisations manage and complete training programmes in one place. Whether you are a new learner or an administrator setting up training for your workforce, this guide explains what the platform does and how it is structured.

TIP — If you have been sent a registration link by your employer or training provider, you can skip straight to Creating Your Account in the Getting Started section.

1. What Does the Platform Do?


The platform brings together everything you need to deliver, track, and complete training — all in one place. Key capabilities include:


  • Hosting and delivering online courses and assessments
  • Tracking learner progress and completion status
  • Issuing certificates upon course completion
  • Managing teams, user roles, and enrolments
  • Generating compliance and progress reports


Screenshot placeholder: Platform homepage or dashboard overview


2. Who Is It For?


The platform supports several types of users, each with different levels of access:


  • Learners — Individuals who enrol in and complete courses
  • Administrators — Manage users, courses, and reporting for an organisation
  • Organisation Owners — Set up and oversee the organisation account and subscription
  • Visitors — Browse publicly available course information before registering

3. How Does It Work?


The typical journey on the platform follows these steps:



Step 1 — Create an account


Register as an individual learner or as part of an organisation. See Creating Your Account for full instructions.


Step 2 — Browse or get assigned courses


You can browse the course catalogue yourself, or your administrator may assign courses directly to you.


Step 3 — Complete your training


Work through course content at your own pace. Progress is saved automatically.


Step 4 — Earn your certificate


Once a course is completed and any assessments are passed, your certificate is issued automatically and available to download from your profile.




Screenshot placeholder: Example learner journey flow diagram


4. Accessing the Platform


The platform is entirely browser-based — no software installation is required. It is compatible with all modern browsers and devices, including desktop, tablet, and mobile.



NOTE — For the best experience, we recommend using the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox.




Screenshot placeholder: Platform login page on desktop and mobile


Next Steps

  • Ready to get started? See Creating Your Account (Individual Learner) or Creating a Team / Organisation Account.
  • Already have an account? Go to Logging In to Your Account.
  • Need to check your device is compatible? See System Requirements.

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