If your employer, training provider, or organisation administrator has sent you an invitation to join this platform, this guide explains how to use that link to set up and access your account.
TIP — Invitation links are pre-linked to your organisation. Using the link ensures you are automatically connected to your team without needing to search or select your organisation manually.
1. Open the Invitation Email
Find the invitation email in your inbox. It will have been sent on behalf of your organisation. The subject line will typically read something like You have been invited to join [Organisation Name] on this platform.
NOTE — If you cannot find the email, check your spam or junk folder. Invitation links typically expire after 7 days.
Screenshot placeholder: Sample invitation email
2. Click the Invitation Link
Click the Accept Invitation or Join Now button in the email. This will open the platform registration page in your browser, pre-linked to your organisation.
Screenshot placeholder: Registration page opened via invitation link
3. Complete Your Registration
Your email address may already be pre-filled. Complete the remaining fields:
- First name and last name
- Password — minimum 8 characters, including at least one uppercase letter and one number
Click Create Account or Accept & Register to complete sign-up.
Screenshot placeholder: Completed registration form via invitation
4. Log In and Access Your Dashboard
Once registered, you will be taken directly to your dashboard within your organisation’s account. Any courses assigned by your administrator will already be visible.
Screenshot placeholder: Learner dashboard with assigned courses visible
Troubleshooting
- Invitation link has expired? Contact your administrator and ask them to resend the invitation.
- Already have an account? Log in at the standard login page. Your administrator can add you to the organisation separately.
- Invitation went to the wrong email? Ask your administrator to resend the invitation to the correct address.
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